Glossary
Bill Shock – is an industry term used to describe a high billed amount. This is brought about by the user not being aware of the rates or added costs.
Configuration - an arrangement of parts or elements
Content Filtering – is the technique whereby content is blocked or allowed based on analysis of its content.
Cyberslacking – in today’s terms, generally refers to staff who use their work internet access for personal reasons while maintaining the appearance of work.
Firewall - is an integrated collection of security measures designed to prevent unauthorized electronic access to a networked computer system.
IPSec (Internet Protocol Security) - a set of protocols developed to support secure exchange of packets at the IP layer. IPSec has been deployed widely to implement Virtual Private Networks (VPNs).
Network – The interconnection of two or more computers by a communications medium, together with appropriate hardware and software.
Network Manager- Individual responsible for administering configuring, planning, monitoring, and establishing standards and procedures for a network.
Proactive Alerts – If something unusual is happening with your Internet connection, a proactive alert is what lets you know about it so you can address it before it becomes a security, productivity, financial or legal issue.
QoS (Quality of Service) – A term used to monitor and describe the quality of a communications link.
Trojan – A program which masquerades as something it is not in order to gain unauthorised access to a PC. Usually a piece of malicious code contained in another seemingly harmless program.
Virus – Software used to infect a computer. After the virus code is written, it is buried within an existing program. Once that program is executed, the virus code is activated and attaches itself to other programs in the system. The effect of the virus may be a practical joke that pops up a message on screen, or it may destroy programs and data.
VoIP (Voice over Internet Protocol) - is a protocol optimized for the transmission of voice through the Internet or other packet-switched networks
VPN (Virtual Private Network) – A network of secure links over a public IP infrastructure.
Worms – A computer program able to replicate itself over a network. Usually, but not always malicious, worms typically exploit vulnerabilities in automatic file sharing features found on PCs. Worms are not like viruses in that they tend not to actually alter or infect files rather, simply replicate themselves.